How can we help?

How contractors can access invoices within the Raise platform

Contractor, Payments_Invoices

10484818-accessing-invoices

How end-clients can access invoices within the Raise platform

Payments_Invoices, Client

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Specifications of each graph on the Insights page

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We have updated the client dashboard to help keep all pending tasks in one place

Client

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If you have a question or need a hand with anything, this is how you can get in touch with us.

Agency

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If you have a question or need a hand with anything, this is how you can get in touch with us.

Client

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If you have a question or need a hand with anything, this is how you can get in touch with us.

Contractor

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If you have a question or need a hand with anything, this is how you can get in touch with us.

10201854-contact-points

Find all the essential contract templates you need in one place.

Placement_Request, Agency

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How do I request an insured credit limit on a new client?

Client_Credit Limits, Agency

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What can we support?

Agency

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Smarter and more customisable agency insights

Agency

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Create tailored reports using pre-built templates, advanced filters, and column customisations.

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Users can now end a placement directly through the Raise platform

Placement_Edits, Agency

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Users can now end a placement directly through the Raise platform

Client

11155286-ending-a-placement-end-client

Expenses can be submitted by a contractor and approved by the client directly in the Raise platform.

Payments_Expenses, Contractor

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This guide is designed to help agency directors understand VAT obligations and implications.

Agency

10489868-explaining-vat

Frequently asked questions covering placements, timesheets, payments, invoices, expenses, etc.

Payments_General Problems, Payments_Timesheet Issues, Payments_Expenses, Placement-Approval, Contractor

7068228-faqs-for-contractors

New exciting features to help improve user experience in Raise

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New exciting features to help improve user experience in Raise

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Users can now select custom or monthly timesheet unit types when creating placements

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Below is the detailed start-to-finish process for a placement in the Raise platform, with links to useful articles

Agency

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Until now, we could only support ‘Fully Funded’ or ‘Paid when Paid (PWP)’ placements. However, we have introduced a new option; ‘Partly Funded’.

Agency, Temp Placement Request

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We have implemented a new quarterly compliance requirement for all of our customers. Agencies will now be required to provide 2 documents on a quarterly basis, evidencing the current VAT and PAYE liability.

15459692-hmrc-compliance

Once a placement has been submitted by an agency, and approved by the client, contractors will need to accept the placement through Raise

Contractor, Contractor: Rate Change, Contractor: Placement Changes, Contractor: Start Date Amendment

10484899-how-to-accept-a-placement-contractor

How-to for Hiring Managers to approve perm placements on the platform

Client

11393571-how-to-approve-a-perm-placement-client

You will notice a change to the placement approval page, here is how to navigate the new improved view

Client: Approve Placement, Client approval, Client

11581332-how-to-approve-a-placement-change-client

You will notice a change to the placement approval page, here is how to navigate the new improved view

Contractor: Placement Changes, Contractor

11581461-how-to-approve-a-placement-change-contractor

Once a contractor has submitted a timesheet, it will be sent to you for approval. This tutorial explains this process

Payments_Timesheet Issues, Client

10174788-how-to-approve-timesheets

Sometimes contractors can forget to submit their timesheets, below we explain how you can chase a timesheet through the Raise platform.

Agency

10174892-how-to-chase-a-timesheet

You can now copy an existing placement to create a new draft that can be edited and submited.

13548718-how-to-copy-a-placement

Placements on a Paid when Paid basis, and you want to track your client's invoices? Curious to see how much remaining credit on a client?

Agency

11992532-how-to-find-your-ledger

When you have completed your working period (weekly/monthly), below explains how you can submit a timesheet

Contractor, Contractor: Timesheet Query, Payments_Timesheet Issues, Timesheets: How to Dismiss, Timesheets: How to Submit

10174802-how-to-submit-a-timesheet

You can now make changes to your payment company directly in the Raise platform. Heres how:

Payment - Umbrella, Payments_Limited Company, Contractor

11746320-how-to-update-payment-company

You can now make changes to a contractors payment company directly in the Raise platform. Heres how:

Payment - Umbrella, Payments_Limited Company, Agency

how-to-update-payment-company-agency

Raise_HMRC, Platform_Reports, Agency

8185303-intermediary-reporting

Changes to employer NI contributions and minimum wage April 2025

Agency

11001155-minimum-wage-and-nic-changes

Its great to have you onboard! 🎉 So we can get you set up on the Raise platform, we will need a few things.

Platform_Onboarding, Agency

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Smarter and more customisable agency insights

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Platform_Onboarding, Placement-Approval

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How to edit placement details after submitting a request or after it has gone live

Placement_Edits, Agency

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Company and payment details for 1st PS Limited (Trading as Raise)

Payments_General Problems

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We offer a range of calculators to help assist you when working out the costs and income for different placement types.

VAT, Agency

10164896-rate-calculators

The different reports on the platform and how to access and download them for agencies

Raise_HMRC, Payments_Invoices, Agency

8066332-reporting-documents-on-the-platform

How-to for Hiring Managers to approve temp placements on the platform for contractors.

Placement-Approval, Client

6523398-temp-placement-approval-client

Overview of the temp placement request process, approvals, timesheets, invoices, payments, and key links.

Temp Placement Request, Agency

10205704-temp-placement-request-and-statuses

How to enter client details, master terms, and payment terms in the client information tab

Agency, Temp Placement Request

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How to add a contractor, set their engagement type, and manage their terms and compliance

Agency, Temp Placement Request

12570867-temp-placement-request-contractor-details

How to enter funding, timesheet settings, rates, and contacts in placement details

Agency, Temp Placement Request

12578612-temp-placement-request-placement-details

Configure signing, preview, and additional fields for client and contractor schedules in the 'Schedules' tab.

Agency, Temp Placement Request

12578702-temp-placement-request-schedules

Below we will explain the important timesheet deadlines, and answer some frequently asked questions.

Payments_General Problems, Payments_Timesheet Issues, Contractor

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Below we will explain the important timesheet deadlines, and answer some frequently asked questions.

Payments_Timesheet Issues, Agency

10221489-timesheet-deadlines

Below we will explain the important timesheet deadlines, and answer some frequently asked questions.

Contractor: Timesheet Query, Payments_General Problems, Payment - Umbrella, Payment Query, Payslip, Payments_Timesheet Issues, Timesheets: Weekly Payments, Timesheets: Monthly Payments, Umbrellas

10361418-timesheet-deadlines

This article explains the importance of using an accredited Umbrella, and which accreditations we will accept

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What are the implications of a contractor using an Umbrella payment company?

Umbrellas, Agency

10361702-umbrella-s-how-does-it-work

We've released a new report for Agency admins that details monthly or quarterly VAT liabilities based on the transactions handled by Raise.

VAT, Agency Admin, Agency

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The process involved in worker's payments and where to get your payslips (wage slips)

Contractor

7232006-wages-payslips-and-umbrellas

We are going to need a few things from you to get you set up on the platform, we have listed these below

Contractor, Contractor onboarding, Contractor: Limited Company Setup

15284938-what-do-i-need-to-do-to-get-started-on-raise-limited-company

We are going to need a few things from you to get you set up on the platform, we have listed these below

PAYE, Contractor, Contractor onboarding

15284964-what-do-i-need-to-do-to-get-started-on-raise-paye

We are going to need a few things from you to get you set up on the platform, we have listed these below

Contractor, Contractor onboarding, Payment Company: Sole Trader

15284865-what-do-i-need-to-do-to-get-started-on-raise-sole-trader

Here we will explain what a UTR is, and what the equivalent is for other regions.

Contractor, Contractor: Self Employed, Payment Company: Sole Trader

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This article helps explain the pending legislation changes and how you can prepare with confidence. Raise are committed to supporting you through this transition via the Umbrella companies which you engage with.

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It is important to have properly formatted ToB agreements with your clients, here's why.

Terms_of_business, Contracts, Terms

13348982-why-properly-formatted-terms-of-business-matter-for-recruitment-agencies

Xero

9271594-xero-integration-tutorial